Human Capital Operations Director

Job Purpose

The Head of Human Capital Operations at Dammam Airports Company will lead and manage strategic initiatives of employee services & Payroll sections. This includes but not limited to ensuring compliance with labor laws and Dammam Airports Company policies, administration of compensation & benefits, managing rewards & recognition, performance improvement plan, managing employee records, managing all types of leave of absence, handling & resolving grievances, and facilitating seamless off-boarding processes, promoting the organizational culture, and collaborating with stakeholders to provide consultations.

Position Accountability Description

Strategic Leadership:

1. Develop and implement strategies to enhance HC operational efficiency and service quality.
2. Ensure alignment of HC operational practices with Dammam Airports Company strategic objectives and regulatory requirements.
3. Lead the development of HC-related projects/initiatives and collaborate with top management on their implementation.
4. Direct the analysis of turnover, attrition rates, and other metrics to develop and implement long-term retention strategies and plans and inform decision-making and strategic planning for senior management.

Operational Excellence:

1. Direct employee dispute management, including handling misconduct and violation cases, ensuring proper documentation and resolution.
2. Lead the investigation and resolution of employee grievances and complaints, coordinating with Corporate Affairs for complex cases.
3. Drive the integration, maintenance, and updating of personnel data in HC information systems.
4. Oversee the employee off-boarding process, including service letter issuance, exit interviews, and return of company property.
5. Manage payroll-related policies and processes, ensuring accurate calculation and communication to stakeholders.
6. Ensure the timely and accurate preparation of benefits transactions and GOSI administrative services.
7. Direct the analysis of employee statistics to ensure validity and accuracy of salaries, benefits, bonuses, allowances, and promotions.
8. Oversee the preparation and management of employee contracts, terminations, and medical insurance processes.
9. Manage payroll-related policies and processes, ensuring accurate calculation and communication to stakeholders.
10. Ensure the timely and accurate preparation of benefits transactions and GOSI administrative services.
11. Direct the analysis of employee statistics to ensure validity and accuracy of salaries, benefits, bonuses, allowances, and promotions.
12. Oversee the preparation and management of employee contracts, terminations, and medical insurance processes.
13. Drive the maintenance of employee records and documentation, ensuring ease of retrieval and compliance with legal requirements.
14. Lead the development and implementation of HC policies, procedures, processes, initiatives, and surveys to support organizational compliance and strategic human resource needs.
15. Manage the analysis of staff performance issues and implement performance improvement plans to align manpower with departmental goals and organizational objectives.

·        Strategic Thinking

·         Leadership

·         Communication

·         Project Management

·         Data-Driven Decision Making

Human resources, business administration, or related field.